Cancellation and No Show Policy

Reservations that are cancelled / reduced in length of stay or numbers (rooms and persons) after payments have been made, collectively called a CANCELLATION, are subject to Cancellation and No Show Fees as follows:

1. Between 0 – 30 days of the arrival date, the cancellation fee is 100% of the applicable rate

2. Between 31 - 60 days of the arrival date, the cancellation fee is 50% of the applicable rate

3. Between 61 - 90 days of the arrival date, the cancellation fee is 30% of the applicable rate

4. Between 91 – 120 days of the arrival date, the cancellation fee is 20% of the applicable rate

5. More than 120 days before the arrival date, $100 per person plus the non-refundable deposit 

A 30% deposit is payable once the booking is confirmed, and the balance paid as per the guidelines. The deposit is nonrefundable.

If travel is not reasonably possible due to covid-19 restrictions, trip participants may cancel prior to 120 days before travel without penalty. Up until 14 days before travel, payments may be applied to new travel dates as long as the new trip occurs within 12 months of the original booking.