Cancellation and No Show Policy

Reservations that are cancelled / reduced in length of stay or numbers (rooms and persons) after payments have been made, collectively called a CANCELLATION, are subject to Cancellation and No Show Fees as follows:

1. Between 0 – 30 days of the arrival date, the cancellation fee is 100% of the applicable rate

2. Between 31 - 60 days of the arrival date, the cancellation fee is 50% of the applicable rate

3. Between 61 - 90 days of the arrival date, the cancellation fee is 30% of the applicable rate

4. Between 91 – 120 days of the arrival date, the cancellation fee is 20% of the applicable rate

5. More than 120 days before the arrival date, $100 per person plus the non-refundable deposit 

A 30% deposit is payable once the booking is confirmed, and the balance paid as per the guidelines. The deposit is nonrefundable.

If travel is not reasonably possible due to covid-19 restrictions, trip participants may cancel prior to 120 days before travel without penalty. Up until 14 days before travel, payments may be applied to new travel dates as long as the new trip occurs within 12 months of the original booking.

Peace of Mind Booking Policy

Secure your booking today with confidence knowing that you can cancel up to 91 days prior to travel for a full refund, if the reason for canceling is covid-19 related. Or postpone your trip any time up to 14 days prior to travel for a 100% travel credit to be used for a future date. If cancellation is due to a reason other can covid-19, normal cancellation policies apply.

Low-Impact and Exclusive, As Always

Most of Honeyguide’s itineraries are custom-designed, so your trip plan is for you and only you. Honeyguide has always aimed to use small, exclusive lodgings, and now those destinations are also the best suited to accommodate the new, covid-era travel precautions. Guests can book private camps, exclusive-use of camps, or share the camps with very few other guests to minimize risk and worry. For Young Conservationists programs, and other Wild Angle Group Travel, please inquire for the most up-to-date policies.

High-Level Sanitation Guidelines and Protocols

Our partners are following protocols recommended by health agencies including U.S. Centers for Disease Control and Prevention as well as the World Health Organization. Accommodations in Kenya are required to undergo extensive Red Cross certified trainings for all staff in order to operate. Every room and vehicle will be sanitized continuously, ensuring a clean and safe environment. Staff are tested every 14 days, all guests will have their temperature taken daily, and common areas have been re-organized to allow for social distancing.

24/7 On-Ground Support & global rescue

We have local, highly trained, travel specialists in the area available 24/7 should any issues arise. Also, HONEYGUIDE SAFARIS partners with Global Rescue to be able to provide the most relevant information, as well as travel insurance and services that can be invaluable when things don’t go quite as planned. Please inquire for more information about Global Rescue’s services.